Frequently Asked Questions

How do I know the seller is real?

Every seller on BagX is Stripe-verified before they can receive a payout — real legal name, US address, SSN, and bank account. Offshore scammers and fake accounts can't get paid on this platform.

What if the bag doesn't arrive or isn't as described?

Open a dispute through BagX support and we'll work with you and Stripe to resolve it. Stripe-backed payment protection covers non-delivery and significant mismatches, with refund options when warranted.

How long does shipping take?

Sellers ship directly to you, so timelines vary by seller and carrier. Tracking is provided through the platform once the seller marks the order shipped.

Can I cancel an order?

Before the seller ships, yes — message the seller or contact support. After it ships, treat it as a return between you and the seller, with BagX support available to help via Sharetribe Console if needed.

What payment methods do you accept?

Major credit and debit cards, processed securely through Stripe.

What photos do I need to upload?

Every listing requires exactly 4 photos:

1. Front of all 4 bags laid out together
2. Back of all 4 bags laid out together
3. Close-up front of just one bag
4. Close-up back of just one bag

Optional but strongly encouraged: extra photos of any flaws (pulls, fades, dirt, stitching). Complete, honest photos build buyer trust and sell faster.

How do I list a bag?

Head to /l/new and follow the listing flow. You'll set your price, league, shipping option, and upload photos. Photos are required — see "What photos do I need to upload?" above for the 4 mandatory shots.

When do I get paid?

Once the buyer confirms delivery, Stripe releases your payout to the verified bank account on file.

What fees does BagX charge?

BagX takes a 9% platform fee on the listing price. Stripe charges standard payment processing (~2.9% + $0.30 per transaction). All deducted from your payout — buyers don't see any extra fees.

Do I have to verify my identity to sell?

Yes. Stripe verification is required before you can receive payouts, including real legal name, US address, SSN, and bank account. This is what makes BagX a Verified Players marketplace.

Can I offer free shipping?

Yes — when you list, you can set the shipping cost to $0 and absorb it yourself, or pass it through to the buyer. Either way, you ship directly from your address.

How are sellers verified on BagX?

Through Stripe's KYC process: real legal name, US address, SSN, bank account verified via micro-deposits, and a government-issued ID in many cases. No seller can receive a payout until verification passes.

What if my Stripe verification fails?

You won't be able to sell on BagX until it passes. Contact BagX support if you need help working through the process with Stripe.

Why does BagX use Stripe?

Stripe is the payment infrastructure behind millions of marketplaces. They handle ID verification, fraud detection, tax reporting, and bank payouts — so you never have to share sensitive info with BagX directly.

Is my information private?

BagX doesn't store your SSN or bank account number — that lives with Stripe. See the Privacy Policy for the full details on what we keep and what we don't.

Do I have to pick a league when listing?

Yes — ACL, ACO, or TCL. The league you choose determines which league hub page your bag shows up on.

What's the difference between ACL, ACO, and TCL?

ACL (American Cornhole League) is the largest US league with televised pro events. ACO (American Cornhole Organization) is the original sanctioning body with its own ruleset and regional structure. TCL (The Cornhole League) is a newer competitive league with its own approved-bag program.

Can a bag be approved by multiple leagues?

Some bags carry dual stamps. List under the league that matches the stamp your buyer is shopping for — you can always create a second listing for the other league if needed.

How do reviews work on BagX?

After delivery, the buyer leaves a star rating and review, and the seller can rate the buyer as well. Reviews show on the seller's profile and factor into search ranking over time.

What does it mean if a seller has no reviews?

They're new to BagX — Stripe-verified but with no completed transactions yet. Their real identity and bank info are still confirmed; they just haven't built a review history.